East London, UK
+1 8456139722
Worldwide Shipping
Secure Payment

Privacy Policy

Welcome to UK Med Shop’s Privacy Policy page. At UK Med Shop, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect the data of our customers and website visitors.

1. Information Collection

Personal Information: We collect personal information that you voluntarily provide when you register on our site, place an order, subscribe to our newsletter, or otherwise contact us. This information may include but is not limited to your name, email address, postal address, phone number, and payment details.

Usage Data: We automatically collect information when you access our website. This data may include your IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. Use of Data

The data we collect helps us provide and improve our services. Specifically, we use data for the following purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer

3. Sharing of Data

We may share your information with third parties in the following situations:

  • With Service Providers: We may share your personal information with service providers who perform services for us or on our behalf and require access to such information to do that work.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

5. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Rights

You have certain rights regarding the personal information we hold about you. These rights include:

  • The right to access – You have the right to request copies of your personal information. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us by email or telephone. Our contact information is available on our website under the “Contact Us” section.